1. Overview
These Legal Notices govern the use of the Zelos website, merchandise, programs, and services. By using Zelos services, you acknowledge and agree to the policies summarized here and to the complete policies linked throughout the website.
2. Terms & Conditions
When using Zelos services, you agree to:
- Use the website only for lawful purposes.
- Not copy or misuse Zelos content.
- Follow program and community guidelines.
- Review product details before purchasing.
- Accept the applicable Return & Exchange Policy.
Updates
Zelos may update its Terms & Conditions at any time.
3. Privacy Policy
Zelos may collect:
- Contact information.
- Shipping and billing information.
- Payment information processed securely by third parties.
- Website usage information.
- Program and event registration information.
Personal Information
Zelos does not sell personal information.
4. Copyright & Trademark
Zelos intellectual property includes:
- Logos and brand identifiers.
- Curriculum and educational content.
- Merchandise designs.
- Website text, graphics, videos, and media.
Permission
Zelos intellectual property may not be copied, modified, reproduced, distributed, or used without written permission.
5. Return & Exchange Policy
Because Zelos products are custom made, we do not accept returns or exchanges for the wrong size, color, or style; a change of mind; buyer’s remorse; or accidental duplicate orders.
For damaged, defective, or incorrect orders, contact Zelos within 30 days of delivery.
6. Shipping Policy
- Production usually takes 3–7 business days.
- Standard U.S. shipping usually takes 3–7 business days after production.
- International delivery times vary.
- Customers are responsible for providing a correct shipping address.
- Shipping charges are non-refundable unless Zelos or its fulfillment partner caused the error.
Lost Shipments
Contact Zelos promptly regarding a shipment that appears lost.
7. Disclaimer
Zelos content is provided for educational and informational purposes only. It is not personalized financial, legal, tax, investment, medical, psychological, or other professional advice.
Zelos does not guarantee specific financial, academic, career, or personal outcomes.
Participation in Zelos programs and use of Zelos services is voluntary and at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, Zelos is not liable for losses or damages arising from the misuse of our website or services, third-party providers or shipping carriers, inaccurate user information, or interruptions and delays beyond our control.
9. Policy Updates
Zelos may update these policies at any time. Updates will be posted on the website and will apply to future use, purchases, or participation.
10. Contact Information
Email: support@zelos.org
Website: www.zelos.org
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
We strive to respond to inquiries within 48 hours.
11. Thank You
Thank you for supporting Zelos and our mission of financial literacy, mentoring, leadership, and youth empowerment.
Questions?
Contact the Zelos Customer Experience Team at support@zelos.org.