1. Introduction

Welcome to Zelos. By accessing or using our website, purchasing products, participating in our programs, or engaging with any Zelos services, you agree to the following Terms & Conditions. Please read them carefully.

These Terms apply to all visitors, customers, donors, members, and participants. If you do not agree, please discontinue use of our website and services.

2. About Zelos

Zelos is a nonprofit organization dedicated to financial literacy, mentoring, leadership development, and youth empowerment. Our website, merchandise, programs, and digital content are provided to support this mission.

3. Use of the Website

You agree to use the Zelos website only for lawful purposes. You may not:

  • Attempt to interfere with website functionality.
  • Use automated systems to access or collect data.
  • Copy, distribute, or misuse Zelos content without permission.
  • Engage in fraudulent, harmful, or disruptive behavior.

Access

We reserve the right to restrict access to any user who violates these Terms.

4. Intellectual Property

All content on the Zelos website—including text, graphics, logos, images, videos, curriculum materials, and merchandise designs—is the property of Zelos or its partners.

You may not reproduce, distribute, modify, or use Zelos intellectual property without written permission.

5. Purchases and Custom Merchandise

All Zelos merchandise is custom made after your order is placed. By purchasing from our store, you acknowledge and agree to our Return & Exchange Policy, which includes:

  • No returns or exchanges for ordering errors.
  • No cancellations once production begins.
  • Review of damaged or incorrect orders within 30 days.
  • Custom production timelines that may vary.

Full Policy

Full details are available in our Return, Exchange & Satisfaction Policy.

6. Pricing and Payment

All prices listed on our website are in U.S. dollars unless otherwise stated. Zelos reserves the right to update pricing at any time.

By completing a purchase, you authorize Zelos and its payment partners to process your transaction securely.

7. Donations

Donations made to Zelos support scholarships, programming, and financial literacy initiatives.

All donations are voluntary and non-refundable unless required by law.

Donors will receive confirmation of their contribution and may request documentation for tax purposes.

8. Accounts and Registration

If you create an account on our website, you agree to:

  • Provide accurate information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of unauthorized access.

Account Enforcement

Zelos reserves the right to suspend or terminate accounts that violate these Terms.

9. Third-Party Services

Zelos may use third-party platforms for payment processing, merchandise fulfillment, event registration, or communication.

We are not responsible for the policies or actions of these third-party providers.

10. Program Participation

By participating in Zelos events, mentoring programs, workshops, or forums, you agree to:

  • Engage respectfully with others.
  • Follow all guidelines provided by Zelos.
  • Allow Zelos to use non-sensitive photos or video clips from events for promotional purposes unless you opt out in writing.

Program Enforcement

Zelos reserves the right to remove participants who violate program rules or disrupt the experience of others.

11. Limitation of Liability

Zelos is not liable for:

  • Damages resulting from misuse of our website or services.
  • Issues caused by third-party vendors or shipping partners.
  • Losses resulting from inaccurate information provided by users.
  • Interruptions, delays, or technical errors beyond our control.

Use at Your Own Risk

Your use of Zelos services is at your own risk.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Policy Updates

Zelos may update these Terms & Conditions at any time. Changes will be posted on our website and will apply to future use of our services.

Continued use of the website or participation in Zelos programs constitutes acceptance of updated Terms.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Email: support@zelos.org

Website: www.zelos.org

15. Thank You

Thank you for being part of the Zelos community.

Your engagement supports financial literacy, mentorship, leadership development, and the next generation of future leaders.

Questions?

Contact the Zelos Customer Experience Team at support@zelos.org.